Reservation & Cancellation Policy

Reservation
Steps to follow:
1. Contact me (WhatsApp Link) to select and validate the type of session.
2. Upon session validation, payment deposit details are sent (50% of the total consultation fee – non-refundable in case of absence without prior notice to the session).
3. Once the deposit payment receipt is received, the client can select a date and time convenient for them through Calendly (to be sent later). At this point, the session reservation is effectively confirmed, and the following details must be provided: send the following data:
- Full legal name at the time of reservation.
- Date of Birth (along with place and time of birth).
Payment
50% of the session cost at the time of booking + remaining 50% at the time of the consultation.
Methods of payment:
- For Argentina, via bank transfer - or Mercado Pago.
- For the rest of the world, bank transfer - (SEPA account), WISE o Paypal.
All relevant details for the selected payment method will be provided upon consultation request (WhatsApp Link).
Cancellation
1. In case of need to cancelit should be done with a minimum of 48 hours' notice. This allows rescheduling the consultation within a 3-month period.
2. Initially, any cancellation made with less than 48 hours' notice will not be eligible for rescheduling, and the deposit amount is non-refundable.
3. There shall be a 20-minute tolerance , but the maximum session time established will not be extended. If the individual fails to attend within this time, the session will be considered taken. No refunds for the deposit will be issued.
4. In exceptional cases, where the facilitator's physical, psychic, or emotional energy is not available, the session can be rescheduled or canceled. In these cases, if the client does not wish to reschedule the session, 50% of the deposit will be refunded. Refund timeframes vary depending on the payment method.
5. Rescheduling is subject to date and time availability.
By scheduling a session, you agree to these terms and conditions.